DVLA car tax scam: New refund scam is exposed – Here’s how to not be caught out

A motorist has tweeted a picture exposing another DVLA car tax refund scam. Unfortunately these car tax scams have been around for a long time and there is no evidence they will stop anytime soon. While a lot of drivers are becoming wise to the types of scams and clues to know the messages are fraudulent, there are still some that fall for it. Fraudsters often pretend to be the Driver and Vehicle Licensing Agency (DVLA) to try and get banking information from an inspecting motorist.

In the scam messages and email the criminals usually use threatening or urgent language to try and convince the driver to hand over this information.

More often than not the content of the email is either offering a refund or saying there was a missed car tax payment from the driver that urgently needs rectifying.

The scam in this instance said the driver was due a refund of £805.07.

The scam message read “Please complete the form below to request a refund. This refund will be credited to the creed/debut card you provide.”

The message looks convincing in some repect as it uses the branding of gov.uk and same colour scheme.

In addition to this it says at the top of the page “GOV.UK uses cookies to make the site simple. Find out more about cookies” which could fool some drivers.

However, one glance at the URL and you can tell it isn’t legitimate.

The DVLA said: “We’re aware that some members of the public are receiving emails, texts and telephone calls claiming to be from DVLA.

“Links to a website mocked up to look like a DVLA online service are sometimes included in the message.

“We don’t send emails or text messages with links to websites asking you to confirm your personal details or payment information.

“We strongly advise anyone who receives such a request not to open the link and delete the item.”

Top tips to protect yourself and others

  • Only use GOV.UK so you can be sure that you’re dealing directly with DVLA.
  • Never share images on social media that contain personal information, such as your driving licence and vehicle documents.
  • Report online scams to Action Fraud.
  • Report misleading adverts to search engines.
  • Keep up to date with internet safety – read more about online scams and phishing, and how to stay safe online.

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