Mercedes-Benz recall over 340,000 of their most popular road cars due to camera glitch

Mercedes-Benz tease new MBUX Hyperscreen technology

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A total of 342,366 cars have been recalled for issues surrounding a glutching backup camera which could be a safety risk. According to the German brand, these vehicles all feature MBUX infotainment software which may not load correctly.

The screen will remain black and not display the backup camera as it should do.

The screen may also go dark after 50 seconds which may not be enough time for drivers to make a manoeuvre.

The report said: “When Reverse gear is engaged, faulty software may cause the feed from the backup camera to fail, to be displayed in the multimedia/infotainment system’s display screen or the system may reboot, causing the image to disappear.”

Mercedes-Benz has confirmed all the models affected come from the 2019 to 2021 production run.

The models range from the entry-level A-Class through to Mercedes premium range GLE and GLS class machines.

The issue has been detected on models in the United States with paperwork on the problem published by the National Highway Traffic Safety Administration (NHTSA).

It is not known whether the issue will affect cars in the UK but it is likely cars run on similar technology.

Owners with a ‘Mercedes Me’ subscription can be fixed through a simple electronic Over the Air (OTA) updates.

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Drivers without a subscription or with a vehicle unable to receive an OTA update will need to receive attention in person.

These repairs can then be made at an authorised Mercedes dealership or garage.

The software update will be completely free for road users affected and launched on May 3.

All affected owners will be contacted about the problem no later than July 13.

Owners with an American vehicle can check whether their model is affected by the issue.

Drivers can enter their 17 digital vehicle identification number (VIN) into the NHTSA website for updates on any existing recalls.

Mercedes Benz is not the first manufacturer to suffer from issues with rearview cameras.

Earlier this year, Ford recalled more than 700,000 for a similar rearview camera glitch.

Fiat Chrysler also recalled more than 318,000 vehicles for an issue with their rear cameras.

Meanwhile, the likes of Honda, BMW, Toyota and Nissan have also issued recalls for similar technical glitches. have contacted Mercedes-Benz for further comment on the latest recall.

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