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<\/p>\nThe National Highway Traffic Safety Administration (NHTSA) has opened an investigation into Ford\u2019s handling of a June 2022 recall that affected nearly 49,000 Mustang Mach-E EVs.<\/p>\n
Last year, the blue oval company issued a safety recall for 48,924 electric crossovers sold in the United States because the contactors on the high-voltage battery could overheat after DC fast charging and \u201crepeated wide open pedal events,\u201d which may lead to a loss of power and ultimately increase the risk of an accident.<\/p>\n
After the recall, which involved software updates to monitor contactor temperature and reduce battery power, as well as to monitor contactor resistance, Ford issued a technical service bulletin to replace the high-voltage battery junction box on the subject vehicles.<\/p>\n
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However, now, more than a year after initially announcing the recall, the NHTSA\u2019s Office of Defects Investigation (ODI) has opened a recall query into 64,727 Mach-E EVs after it received 12 consumer complaints from owners of vehicles that were included in the recall and reportedly had their issues fixed.<\/p>\n
According to Reuters<\/em>, one owner told the NHTSA that two days after receiving the software update, the vehicle suffered a second catastrophic failure of its high-voltage battery junction box. The affected Mach-E was driving from the San Francisco Bay Area to Los Angeles and showed a \u201cService Vehicle Soon\u201d warning. Power was also limited to 30 percent, but the car didn\u2019t stop on the road, allowing the driver and passengers to get to a dealership.<\/p>\n Another Mach-E owner in Florida said that shortly after charging at a DC fast charger, the car\u2019s interior screen displayed a \u201csafely stop now\u201d message, and the EV came to a complete stop within a few seconds in the middle of a highway on-ramp. The car restarted after about three hours and the driver was able to drive it for about three miles before it stopped again.<\/p>\n